Business AI Cloud is Uniphore’s next-generation AI platform—sovereign, composable, and secure by design. Engineered to accelerate innovation and streamline enterprise workflow orchestration, Business AI Cloud empowers developers, product managers, Chief Information Officers (CIOs), and business users to confidently build, integrate, and scale intelligent AI agents with ease.
Business AI Cloud agents are autonomous entities that make decisions, invoke specialized tools, and drive workflows—either independently or alongside other agents and human stakeholders. Unlike traditional assistants, which only support tasks, these agents pursue and complete defined objectives, forming the backbone of end‑to‑end process automation.
Built on Business AI Cloud’s composable architecture, each agent is a modular unit tailored to a specific function. They leverage the optimal AI model for their role, include precisely the resource needed, and operate within a secure, observable, and well-governed runtime environment—delivering both flexibility and enterprise‑grade control.
By unifying agents, models, knowledge, and data into a single, zero‑copy platform with robust no‑code and API-driven capabilities, Business AI Cloud transforms business operations and delivers AI‑driven solutions at speed and scale.
Business AI Cloud stands at the forefront of Uniphore’s AI-driven ecosystem, providing a unified platform for end-to-end workflow automation, Generative AI integration, and multi-modal intelligence under a single, developer-centric interface.
Its modular architecture and powerful API layer seamlessly converge four core pillars—enterprise data, contextual knowledge, AI model orchestration, and intelligent agents—empowering organizations to accelerate delivery of intelligent, scalable outcomes with unprecedented speed and reliability.
Business AI Cloud offers deployment flexibility, operating seamlessly across on-premises, hybrid, and cloud environments to meet diverse enterprise needs.
Business AI Cloud’s power comes from its composable, four‑layer design—each layer purpose‑built to address critical enterprise needs:
- Data Layer: Instantly activate enterprise data through a zero-copy data fabric that eliminates duplication, migration overhead, and architectural complexity—enabling secure, real-time access to data sources without physical data movement.
- Knowledge Layer: Structure and contextualize enterprise data into AI‑ready knowledge retrieval, leveraging Retrieval‑Augmented Generation (RAG) pipelines, semantic indexing, and knowledge graphs to fine‑tune proprietary Small Language Models (SLMs) to enable precise, efficient, and domain-specific knowledge delivery.
- Model Layer: This layer empowers you to customize models to meet your specific needs, while ensuring consistency, security, compliance, and scalability across all AI model operations.
- Agentic Layer: Develop, deploy, and manage AI agents that automate complex business processes using a natural‑language builder and orchestration layer, empowering business users to create intelligent workflows without a heavy engineering lift.
The platform offers comprehensive capabilities, including:
- Robust data ingestion pipelines that seamlessly integrate and process both structured and unstructured enterprise data across on‑premises, hybrid, and cloud environments at scale—enabling your organization to unify data sources and unlock actionable insights with exceptional speed, accuracy, and efficiency.
- Semantic knowledge enrichment through advanced knowledge graphs that decompose raw data into modular knowledge units and contextual insights—enabling richer, domain‑aware analysis and faster discovery of actionable intelligence.
- Intelligent dataset creation harnessing best‑in‑class Large Language Models (LLMs) augmented with automated quality validations, human‑in‑the‑loop review, version control, and audit‑ready metadata— ensuring consistent accuracy, full traceability, and governance for flawless model training.
- RAG with built‑in compliance frameworks, dynamic guardrails, rigid factuality checks—ensuring accuracy, preserving trust, and reducing AI hallucinations.
- Democratized AI-driven process automation— by offering a natural-language builder and orchestration layer, Business AI Cloud empowers non‑technical business users to rapidly design, deploy, and manage sophisticated AI workflows, substantially reducing reliance on engineering resources.